Privacy Policy

Home KREW Technologies, Inc., and its affiliates and subsidiaries (“Home KREW” or “we”, “us”, or the “Company”) take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your Personal Information. If you do not want us to handle your Personal Information in this manner, please do not use the Home KREW Platform. Personal Information is information that could reasonably be used to identify you individually, such as your name, e-mail address, and mobile number.

This Privacy Policy explains:

  • What information we collect
  • How we use that information
  • How we may share that information
  • How we protect your information
  • Your choices regarding your Personal Information
  • How to contact us with questions about this Privacy Policy

This Privacy Policy applies only to information that we collect on the website homekrew.com and other websites that maybe linked with homekrew.com (collectively, the “Site”) and through the Home KREW mobile applications, including the mobile application for service requesters and the mobile application for service professionals (the “App”) (collectively the “Home KREW Platform”).

INFORMATION WE COLLECT

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect to serve our customers, consider applicants, market and promote our services, and improve your experience at the Home KREW Platform. Some examples include:

  • Scheduling, rescheduling, and cancelling services
  • Rating and reviewing service professionals
  • Providing public profiles of service professionals
  • Addressing service complaints
  • Communicating with you by email, telephone, or text message, in accordance with your wishes
  • Managing payments for services
  • Considering whether to engage service professionals on the Home KREW Platform
  • Evaluating job applications to work at Home KREW
  • Improving customer service
  • Sending you marketing and promotional emails, unless you have told us you do not want to receive such emails
  • Troubleshooting technical problems on the Home KREW Platform
  • Responding to questions and feedback
  • Conducting research and analysis
  • Running online or mobile sweepstakes, contents, or other promotions
  • Marketing and advertising products and services
  • Continuously evaluating and improving the online and mobile user experience
  • Preventing, discovering and investigating violations of this Privacy Policy or any applicable terms of service or terms of use for the Mobile Application, and investigating fraud, chargebacks or other matters
  • Contacting you with regard to your use of the Home KREW Platform and, in our discretion, changes to the Home KREW Platform and/or the Home KREW Platform policies

By using the Home KREW platform, you expressly consent and agree to accept and receive communications from us, including via e-mail, text message, calls, and push notifications to the cellular telephone number you provided to us. By consenting to being contacted by Home KREW, you understand and agree that you may receive communications generated by automatic telephone dialing systems and/or which will deliver pre-recorded messages sent by or on behalf of Home KREW, its affiliated companies and/or Users/Professionals, including but not limited to: operational communications concerning your account or use of the Home KREW Platform or Services, updates concerning new and existing features on the Home KREW Platform, communications concerning promotions run by us and news concerning Home KREW and industry developments. If you wish to opt-out of promotional emails, text messages, or other communications, you may opt-out by following the unsubscribe options described below. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send. You acknowledge that you are not required to consent to receive promotional messages as a condition of using the Home KREW Platform or the Services. You may opt-out of receiving promotional or marketing texts or calls from Home KREW at any time. You may also opt-out of receiving all texts or calls from Home KREW (including informational or transactional messages), however you acknowledge that opting out of receiving all texts may impact your use of the Home KREW Platform or the Services.

HOW WE SHARE THE INFORMATION WE COLLECT

We do not sell, rent, or trade your Personal Information to third parties other than as disclosed in this Privacy Policy at the time you provide your information. The following are some of the ways we share your information:

HOW WE PROTECT THE INFORMATION WE COLLECT

The security and confidentiality of your Personal Information is important to us. We have implemented technical, administrative, and physical security measures to protect your Personal Information from unauthorized access or disclosure and improper use.
For example, when users book services, the information they input is encrypted through SSL encryption. We do not store credit card information on our servers, and we use SSL encryption to protect your credit card information when it is transferred to our third-party payment processor. In addition, access to your Personal Information is restricted in our offices. Only employees who need the Personal Information to perform a specific job, for example, sales representatives, managers, and customer service staff, are granted access to Personal Information. All employees with access to Personal Information are kept up-to-date on our security and privacy practices. After a new policy is added, these employees are notified and/or reminded about the importance we place on privacy, and what they can do to enhance protection for our users’ Personal Information.
It is important for you to protect against unauthorized access to your account password and to your computer. Be sure to log out of your account or to close your browser after you have completed your visit to our Site.
Please note that despite our reasonable efforts, no security measure is ever perfect or impenetrable, so we cannot guarantee the security of your Personal Information.

YOUR CHOICES REGARDING THE INFORMATION WE COLLECT

You may contact contact@homekrew.com to update, correct, or delete your Personal Information. You may also update, correct, and delete some of your Personal Information through your account on the Home KREW Platform.
In addition, you may cancel or modify the email communications you have chosen to receive from the Home KREW Platform by following the instructions contained in emails from us.

HAVE QUESTIONS?

If you have any questions about this Privacy Policy, we’ll do our best to answer them promptly. Here’s how to contact us:
Email:
contact@homekrew.com
Mailing Address:
Home KREW Technologies, Inc. d/b/a Home KREW
PO Box # 10213
Dubai, UAE

PRIVACY POLICY UPDATES

If we change this Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date below. If we materially change this Privacy Policy in a way that affects how we use or disclose your Personal Information, we will notify you by prominently posting a notice of such changes before making them and by stating the effective date of the changes.

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